Deloitte Work
WEBSITE REVAMP OTC
This company wanted to revamp and improve their current user experience of a portal and requested Deloitte to analyse and design a better and more user centric experience.
Year :
2025
Industry :
Internal Systems
Client :
Major Oil Company
Project Duration :
1 Month
Problem :
The existing legacy system presented significant usability challenges for both new and experienced users. Key experiences failed to meet modern user experience standards, leading to confusion, frequent errors, and inefficiencies. For new users in particular, the steep learning curve created barriers to onboarding and slowed adoption. These shortcomings not only impacted productivity but also undermined user confidence, highlighting the urgent need for a redesigned solution that prioritizes clarity, intuitive navigation, and error prevention.
Solution :
To address the usability challenges of the legacy system, I redesigned the website with a modernized user interface that prioritizes clarity and ease of use. The new design introduced well-structured and visually consistent forms, reducing friction during input and minimizing user errors. By applying thoughtful layout, hierarchy, and interaction patterns, the onboarding process became more intuitive and efficient. This revamp not only lowered the learning curve for new users but also enhanced overall accessibility, improved task completion rates, and fostered user confidence in the platform.
Heuristic's Analysis
UI Screens
Challenge :
The primary challenge was transforming a complex, error-prone legacy system into an intuitive digital experience without disrupting existing workflows. The redesign needed to balance functional accuracy with simplicity, ensuring that forms were both visually engaging and highly usable. Additionally, the solution had to minimize the steep learning curve for new users while maintaining familiarity for returning users, requiring careful consideration of layout, hierarchy, and interaction design.
Summary :
The legacy system failed to meet usability standards, creating confusion, frequent errors, and a steep learning curve for new users. The challenge lay in reimagining this system into a modern, intuitive experience without disrupting existing workflows. Through a complete website revamp, I introduced a cleaner UI and redesigned forms with improved structure, hierarchy, and interaction design. This solution streamlined onboarding, reduced user errors, and built greater confidence in the platform, ultimately enhancing both accessibility and efficiency.
More Projects
Deloitte Work
WEBSITE REVAMP OTC
This company wanted to revamp and improve their current user experience of a portal and requested Deloitte to analyse and design a better and more user centric experience.
Year :
2025
Industry :
Internal Systems
Client :
Major Oil Company
Project Duration :
1 Month
Problem :
The existing legacy system presented significant usability challenges for both new and experienced users. Key experiences failed to meet modern user experience standards, leading to confusion, frequent errors, and inefficiencies. For new users in particular, the steep learning curve created barriers to onboarding and slowed adoption. These shortcomings not only impacted productivity but also undermined user confidence, highlighting the urgent need for a redesigned solution that prioritizes clarity, intuitive navigation, and error prevention.
Solution :
To address the usability challenges of the legacy system, I redesigned the website with a modernized user interface that prioritizes clarity and ease of use. The new design introduced well-structured and visually consistent forms, reducing friction during input and minimizing user errors. By applying thoughtful layout, hierarchy, and interaction patterns, the onboarding process became more intuitive and efficient. This revamp not only lowered the learning curve for new users but also enhanced overall accessibility, improved task completion rates, and fostered user confidence in the platform.
Heuristic's Analysis
UI Screens
Challenge :
The primary challenge was transforming a complex, error-prone legacy system into an intuitive digital experience without disrupting existing workflows. The redesign needed to balance functional accuracy with simplicity, ensuring that forms were both visually engaging and highly usable. Additionally, the solution had to minimize the steep learning curve for new users while maintaining familiarity for returning users, requiring careful consideration of layout, hierarchy, and interaction design.
Summary :
The legacy system failed to meet usability standards, creating confusion, frequent errors, and a steep learning curve for new users. The challenge lay in reimagining this system into a modern, intuitive experience without disrupting existing workflows. Through a complete website revamp, I introduced a cleaner UI and redesigned forms with improved structure, hierarchy, and interaction design. This solution streamlined onboarding, reduced user errors, and built greater confidence in the platform, ultimately enhancing both accessibility and efficiency.
More Projects
Deloitte Work
WEBSITE REVAMP OTC
This company wanted to revamp and improve their current user experience of a portal and requested Deloitte to analyse and design a better and more user centric experience.
Year :
2025
Industry :
Internal Systems
Client :
Major Oil Company
Project Duration :
1 Month
Problem :
The existing legacy system presented significant usability challenges for both new and experienced users. Key experiences failed to meet modern user experience standards, leading to confusion, frequent errors, and inefficiencies. For new users in particular, the steep learning curve created barriers to onboarding and slowed adoption. These shortcomings not only impacted productivity but also undermined user confidence, highlighting the urgent need for a redesigned solution that prioritizes clarity, intuitive navigation, and error prevention.
Solution :
To address the usability challenges of the legacy system, I redesigned the website with a modernized user interface that prioritizes clarity and ease of use. The new design introduced well-structured and visually consistent forms, reducing friction during input and minimizing user errors. By applying thoughtful layout, hierarchy, and interaction patterns, the onboarding process became more intuitive and efficient. This revamp not only lowered the learning curve for new users but also enhanced overall accessibility, improved task completion rates, and fostered user confidence in the platform.
Heuristic's Analysis
UI Screens
Challenge :
The primary challenge was transforming a complex, error-prone legacy system into an intuitive digital experience without disrupting existing workflows. The redesign needed to balance functional accuracy with simplicity, ensuring that forms were both visually engaging and highly usable. Additionally, the solution had to minimize the steep learning curve for new users while maintaining familiarity for returning users, requiring careful consideration of layout, hierarchy, and interaction design.
Summary :
The legacy system failed to meet usability standards, creating confusion, frequent errors, and a steep learning curve for new users. The challenge lay in reimagining this system into a modern, intuitive experience without disrupting existing workflows. Through a complete website revamp, I introduced a cleaner UI and redesigned forms with improved structure, hierarchy, and interaction design. This solution streamlined onboarding, reduced user errors, and built greater confidence in the platform, ultimately enhancing both accessibility and efficiency.